Amazon to set up two customer service facilities in India

The two new facilities will come up in Coimbatore and Noida in in April and June, respectively. Two such facilities were set up in Hyderabad in 2005 and 2014 and the third one in Pune opened in 2015.

"The new customer service facilities in Coimbatore and Noida will augment our capabilities to serve our customers better and enable Amazon to deliver consistently high levels of customer experience," Raj Raghavan, director, Human Resources APAC, Amazon, said in a statement.

"The facilities will help create employment for hundreds of customer service personnel in Tamil Nadu and Uttar Pradesh," the statement said.

In Coimbatore, Amazon is working with the Software Technology Parks of India (STPI) for the India BPO promotion scheme. (RKS)

ALCHEMPro News Desk – India