Shoplifting and organized retail crime accounted for 36 per cent of losses, followed by internal employee theft (33 per cent), administrative paperwork errors (19 per cent) and vendor fraud or mistake (6 per cent), according to the report.
Shrink averaged 1.33 per cent of sales, down from 1.44 per cent the year before. Fifty nine per cent of retailers surveyed said shrink was flat or decreasing, up from 51 per cent. Only 41 per cent said shrink was growing, down from 49 per cent. (DS)
ALCHEMPro News Desk – India
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