UK's EY joins Shopify to help enterprises deliver e-commerce services

EY e-commerce system integration services will be optimised for the implementation of Shopify for large-scale businesses, according to a press release by EY. The alliance synergises Shopify’s speed-to-value, rapidly deployable, and customisable platform with the integration capabilities of EY across all relevant back-end systems, such as enterprise resource planning, customer relationship management (CRM), inventory management, fulfilment and financial reporting, back-end implementation, and indirect taxes, as well as front-end customer experience.

EY and Shopify will train an initial cohort of 500 technical professionals around the world who will play a key role in bringing the unique strength of the alliance to enterprise customers at scale and add accelerated value to customers. Further support will be extended to those professionals by enabling up to 10,000 consultants through exposure to the Shopify platform.

The alliance will also establish a set of first-of-its-kind EY wavespace x Shopify centres. Leveraging the global network of EY wavespace innovation hubs (in locations such as New York, London, Toronto, Sydney, and Singapore), these centres will bring the power of Shopify, EY teams, and their collective clients together to create improved online customer experiences and solutions.

“Enterprises and online merchants are re-evaluating their e-commerce strategies to provide better, more relevant, and frictionless experiences to meet high e-commerce customer expectations. This collaboration with Shopify will help brands enhance their customer journeys, explore new channels, and ultimately grow their businesses—all while navigating the increasingly complex world of regulated retail,” said Kristina Rogers, EY global consumer leader.

“The demands and expectations of next-generation conscious consumers will require a pivot to thrive in accelerated e-commerce environments—and fast. I am excited to see this partnership unlock opportunities for clients that allow them to grow at scale while creating long-term value for all stakeholders,” said Jad Shimaly, CEO and chair, Ernst & Young LLP (EY Canada).

“Modern enterprises operate in a complex environment where scale, speed, and flexibility are needed to drive growth. We are excited to work with EY teams to bring the performance, customisation, and commerce expertise that our merchants know and love to more large enterprises around the world,” said Harley Finkelstein, president, Shopify.

ALCHEMPro News Desk (NB)