Vietnam E-Biz Index finds significant disparities in e-com development

In infrastructure and human resources, the top three cities scored at least 76.9 points, compared with much lower figures in other localities.

In addition, Hanoi and Ho Chi Minh City also led the business-to-consumer (B2C) segment with scores of 62.9 points or more, while the highest among the remaining 61 provinces was only 4.5 points.

Despite strong overall growth in Vietnam’s digital economy, the national average EBI score in 2025 was just 9.3 points, underscoring a persistent and wide gap between the leading metro hubs and most provinces.

These results highlight a digital divide between Vietnam’s major economic centres and its broader provincial landscape, posing a structural challenge for inclusive e-commerce expansion across the country.

Vietnam’s e-commerce sector has grown eightfold since 2015, when the market size was estimated at just $4 billion. Despite the disruptions caused by the COVID-19 pandemic and recent global economic volatility, growth rates have remained consistently high.

However, VECOM notes that e-commerce penetration in Vietnam remains below the global average, suggesting continued room for expansion.

ALCHEMPro News Desk (DS)