Leading service driven company, Clariant India Ltd, in the Specialty Chemicals segment aims to enhance the level of customer satisfaction and to provide superior and speedy service. To achieve this, company recently set-up Regional Technical Service Center at all important locations in India – Panipat, Bangalore, Surat and Tirupur.
These State-of-Art technical service centers are equipped with world class facilities to provide a comprehensive package of services including:
§ Product Testing § Trouble Shooting § Lab to Lab Reproducibility § Lab to Bulk Reproducibility, we ensure quality response to our esteemed customers. § Fabric Preparation § Shade Matching § Development of Various Specialty Finishes § Quality Check in terms of fastness properties, eco parameters and technical parameters of products.
This facility will enable focus on the individual requirements of our customers in this region and deliver prompt service to them.
In addition to the setting up of regional service centers, the “Clariant Consultancy Service” will help customers optimize utility cost, production, and inventory. Some of key activities of the team are
§ To standardize the sources & specifications of dyes and chemicals. Improve the lead times and inventory management of the product. § Introduce the process control and quality norms § Conduct process audit for process optimization and cost reduction § Take up projects for the development of new products & value addition for Retailers and Brands § Eco-management with respect to waste disposal § Usage to Clariant Regional Labs and State-of-Art Technical Service Centers in Mumbai, Switzerland & affiliate countries § Training of the shop-floor technicians and laboratory force.
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