Strang also commented: “This win is an important signal of our commitment to the region and is good news for all our staff and business partners. This was a lengthy, complex and challenging tender process. I need to thank my team here in Australia and the global support teams."
"The teamwork has been remarkable and has resulted in a high quality business plan. Customer service is at the heart of our operations and we are committed to this for the future. Nuance is also committed to promoting an improved value proposition for duty free pricing in the region.”
SACL Chief Executive Officer, Russell Balding said, “We are delighted to have Nuance on board for this next, very exciting period in Sydney Airport's retail development.”
“The decision followed an exacting process that began in November 2005. The proposals, from many of the top global duty free retailers, were of a particularly high standard, with those ultimately short listed more than satisfying the Airport's expectations,” Mr Balding said.
SACL General Manager, Retail and Commercial Development, Bob McFadyen, added that “The Nuance Group was awarded the contract on the basis of its response across the full range of assessment criteria."
"Its proposal was of an exceptional standard reflecting the concerted effort of a team that clearly understands the duty free industry and particularly the opportunity at Sydney Airport.”
marketing@alchempro.com
