• Be more confident in problem solving and decision making.
• Understand the Change Process and the requirements to Manage Change.
• Learn the core concepts of Total Quality Management
• Build teamwork and enhance cooperation among employees.
• Learn how to increase their effectiveness by combining a task-oriented approach with relationship building techniques.
The approach to training is highly experiential and is designed to develop observable and measurable improvement in skills rather than provide information and knowledge.
The course method employed will be a mix of lectures, case studies, activities, role-plays, group discussion, and self assessment.
Supervisory and Management development opportunities are designed for employees who:
• Directly or indirectly supervise support staff.
• Have responsibility for day-to-day operations.
• Have project or program responsibility.
• Are identified as demonstrating the potential to advance to a leadership role.
Ir. Frankie Chong, writer, speaker, founder and the Principal Consultant of ASK Consulting, a strategic training and consultancy firm, has over 30 years of unparalleled working experience in various industries such as Telecommunication, Information Technology, Engineering, Finance, Insurance and Education.
Malaysian Textile Manufacturers Association
marketing@alchempro.com
