Brother International (India) Pvt Ltd a leading imaging solutions provider of laser and Inkjet and devices, offers its customers the Brother Helpline service – Brother Express Support Team (BEST).
BEST is a specially designed service, which provides customer's with on-site help and toll-free customer service to answer customer queries and offer technical expertise. The latter number can be accessed from any landline or mobile anywhere in the country.
BEST authorized service centers are present in 85 locations and this number will reach 100 by the end of this fiscal year.
The company's objective is to reach out to the customer, in practically all locations across the country, wherever Brother Products are available.
"At Brother, we like to follow all processes stringently. There is a sound and methodical way of offering our customers excellent service and ensuring that customer satisfaction is supreme" said Anand Kumar, General Manager, Brother International (India) Pvt Ltd.
"Keeping the customer - as our main motto, we have initiated the branding of the authorized service centers, bringing support closer to the customer.
This will ensure that it becomes easy for customers to locate genuine authorized service centers, and to re-instill the faith of customers and bring the brand experience of Brother -At your side… closer to them" he further added.
Brother International (India) Pvt Ltd
marketing@alchempro.com
