“Foschini Group was the first company to test JDA's Size Scaling solution in its menswear division, Markham, and it's gone beyond our expectations,” said Brent Curry, Foschini's chief information officer.
“JDA Size Scaling fills the major gap in addressing the size issue. Before, many stores suffered from selling out of certain sizes, but now we can provide the right mix of sizes to the right stores.”
Prior to implementing the JDA software, Foschini had 27 systems that required manual markdowns and range planning without any access to real-time information on sales.
With the use of JDA's Arthur Knowledge Base software, the company is benefiting from visibility into accurate data from one source, resulting in decreased markdowns and improved customer service.
“We've had a lot of success in clearing all of our lines, with more stock being sold out at full price – meaning more profit in retail,” said Baziel Barends, Foschini's merchandising system executive.
JDA's Allocation solution automates and fully integrates with the JDA PMM system and with Foschini's distribution center, enabling the company to easily adjust the stock required, and if necessary, change deliveries to meet demand.
By integrating the disparate solutions into one JDA suite of systems, Foschini can continue to focus on improving customer satisfaction levels.
“We have to cater to the needs of different clothing size requirements for different regions, and different ranges for the many market sector groups throughout the country,” Curry said.
“As a result, technology plays a key role in the business. Foschini has been working with JDA for nearly nine years, based on seven separate installations of JDA's merchandising system – one for each of our trading divisions. Today, all divisions are now running JDA's PMM system for 'one version of the truth.'”
“For JDA, Foschini's success validates our commitment to provide proven solutions that deliver results and support our customers' need for profitable processes across all business disciplines,” said Arnaud Decarsin, JDA's regional vice president, EMEA.
“We value our long-term, successful partnerships with our customers such as Foschini and look forward to continuing to provide software solutions that enable our customers to achieve their business objectives.”
marketing@alchempro.com
