As per the partnership agreement, Alibaba will become the exclusive provider of Salesforce to customers in China, Hong Kong, Macau, and Taiwan, and Salesforce will become the exclusive enterprise CRM product suite sold by Alibaba.
Together, Salesforce and Alibaba will bring Salesforce’s #1 CRM platform — including Sales Cloud, Service Cloud, Commerce Cloud, and Salesforce Platform — to customers in mainland China, Hong Kong, Macau, and Taiwan. Alibaba’s advanced, secure infrastructure and knowledge of these markets will empower Salesforce’s global customers with a solution that meets local business needs.
“We look forward to developing this partnership with Alibaba as we continue to drive success for companies around the world,” Salesforce said in a blog on its website. (RKS)
ALCHEMPro News Desk – India
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