The Nuance Group has confirmed that it has been appointed as new concessionaire for the Sydney Airport Duty Free Concession. The Nuance Group has operated the concession at Sydney Airport as Downtown Duty Free since 1991.
The current concession will end on October 31, 2006 and the new concession commences November1, 2006. Subject to the exercising of options, the concession will last for eight years.
The Nuance Group currently operates more than 5'000 sqm of retail space at Sydney International Airport, generating annual sales of over AUD 200 million. The announcement comes after a highly competitive bid process which attracted significant interest from all over the travel retail world.
Following the announcement by Sydney Airport, Nuance looks forward to working with the Sydney Airport Management team to take the retail experience to new levels.
Christian Strang CEO The Nuance Group Australia and New Zealand said: “Nuance and its partners should be proud of what has been achieved in winning the Sydney Airport concession. It is worth celebrating (briefly)! Our sleeves are already rolled up and we are well into delivering the first phases of our proposal. We made a very comprehensive proposal and the support and recognition we have received gives us great confidence as we enter a new era."
“We recognise there are more and more challenges in our industry and together with Sydney Airport we have developed a framework which manages risk and rewards high performance on both sides of the landlord/retailer equation”.
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